Reviews

This is the second time Ben has come out to fix my faulty plumbing - first the shower and then today (on a bank holiday!) a broken washing machine inlet valve. He provides a great service, at a good price and is strongly supported by Judith, who makes sure all communications and invoices are prompt and reliable. It’s such a relief to find someone like this. Would highly recommend.

Great! Reliable and competent. Thanks again Ben.

Excellent prompt and efficient service

Ben and the team are great! Very proficient 👍 …

Excellent service. Made me feel very comfortable with what was being done and showed me a couple of tricks to keep my boiler pressure up. Pressure is now higher (positively) than it has ever been. I would happily recommend to others

Ben was on friendly, on time, knowledgeable and very reasonably priced. Serviced our ASHP and happy to have found someone reliable to use on a regular basis.

Great service - thanks!

Ben is a reliable and trustworthy heating engineer. Fixed some old pipework at ours quickly and skillfully, and am happy to see he now does heat pumps.

Ben came on time and was helpful and thoughtful about my new boiler plans. Thank you👍 …

He was onsite when I needed him and fixed a huge leak so quickly. Minimum damage to the property. Thanks Ben

I used Ben Margulies and he attended my property within 2 hours of speaking on the phone. He managed to fix the problem and give a very honest assessment of the issue. Very friendly and reliable and will use him again in the future. Very happy with his work

Excellent service. Clean and tidy work.

Great Service - very happy - highly recommend! Thank you for the great service. Boiler is fixed. Heating is on and the hot water is flowing again. Very happy. The engineer was very professional, knew exactly what he was doing and went out of his way to get the part and fix the problem within a matter of hours. Communication was great and I was called when the engineer was on his way to my house. Many many thanks, again.

Excellent service, my go to plumber now. I've have recommended Ben to my friends and family. Looking forward to our next discussion about alternative and green energy.

Ben installed a new tap for me. He was professional and did a great job. The charges were fair.

Fantastic service! thank you!!!

Amazing customer service and transparency of charges. I will be using this guy again.

Ben of BeeXpress is brilliant, i would definitely recommend him. Not only is he trustworthy, polite and courteous as well as doing a good job he is also honest with you and really quick to respond.

You know that a plumber is good when you can recommend him to your Mum, without hesitation. That's what I did and my Mum thinks that Ben of BeeXpress is marvellous. Trustworthy, polite and courteous as well as doing a good job.

We needed a new Wireless Thermostat. BeeXpress arrived on time, with the correct part and installed the Thermostat quickly and efficiently. I would recommend them every time.

Very pleased with professionalism of the whole team from administration to the engineer. Appreciated the throroughness of the work and transparency of costs

Above all else, the communication, organisation, planning and scheduling of work was above and beyond. Judith was the coordinating controller for all the works we required and was outstanding at every turn.

This was my second time using BeeXpress (the first was to fix a boiler issue, second for a boiler service) and I’m really happy with Ben’s work. Very communicative and friendly, left everything clean and tidy. Definitely recommend!

It was as I suspected that the heating pump was on it's last legs as it was knocking & banging. Ben came as arranged and his office updated me as to time because he was running a bit late. He drained part of the system, went to buy a new pump and then fitted it. No dramas and very efficient person. I now have a nice quite pump. I have used BeeXpress before and will continue to do so as I need the boiler servicing next. 5* service

Ben was punctual, friendly and very good. Would highly recommend and will be using annually going forward.

This company came to our house the same day that we reported a fault with our boiler. The engineer fixed the problem quickly and efficiently. I would recommend this company to anyone who requires this type of service

The technician - Ben Margolis - was a bit late but he phoned to say he would be there and arrived by the given time. I showed him where everything he needed was located, he told me how long it would take, and I left him to do the work. He completed the work and everything appeared to be satisfactory. Ben was very polite and easy to communicate with. I am satisfied with the standard of work. Thank you.

Our boiler broke down and Bee Express were there in a flash. They identified the replacement part we needed and ordered it straight away. As soon as the part came in they installed it right away to ensure we had our heating back on in time for the weekend. A great job ad excellent cutomer service.

From the seamless booking in process via the very polite office staff, to having the work carried out by a very polite engineer called Ben. Highly recommended and I’ve even joined one of their boiler care plans for peace of mind heading into the winter.

Ben is extremely courteous and reliable, happy to carry out small domestic as well as larger jobs.

As usual, the work was done in an exemplary manner in all respects. Very satisfied.

Over the course of a few agreed visits, Ben carried out remedial work on our aged central heating system and a power flush and replacement of an old radiator. We are very satisfied with the service from BeeExpress. The engineer Ben was punctual, friendly and helpful. He explained what he was going to do and also gave us a clear and transparent run down of the issues found and the proposed fixes. He also gave us further recommendations. The work was carried out with great care. Judith in the office handled all the administration efficiently and in a friendly and helpful manner. A very professional, efficient and friendly service and we have no hesitation in recommending BeeXpress.

Very impressed with the professionalism both the administration and work itself. Good transparency on timeframes and fees for the work. Appreciated the thoroughness of the work even though it was "just" a boiler service

Our old boiler (33 years old) failed in early April. Ben from BeeXpress arrived promptly and spent a long time trying to repair it. This included tracking down spare parts no longer readily available. In the end it was evident that a new boiler was needed. Ben suggested a Vaillant model because the boiler had to be fitted in a very restricted space . He arrived on the 16th April and finished the installation in two days as promised. He worked very professionally but was always friendly and willing to explain technical matters in a way the layman could understand. The price was probably not the cheapest but I feel we had a "Rolls Royce" service.

Ben came for our annual boiler service, showed up on time and covered all the work needed with as little mess and fuss as possible. He also took the time to explain about heat pumps as a future possibility after I mentioned it. Our invoice was sent in a timely fashion and communication was excellent as usual. Would always trust BeeXpress with any of our heating and plumbing issues as well as our annual service.

Mr. Ben's work in our flat was done to a high standard – he was meticulous and knowledgeable, as well as being a most pleasant, friendly and hard-working individual. Everything that one could wish for in a plumber. The cost was reasonable and conformed to the estimate which had been provided beforehand by Judith, who kept us fully informed at each stage. We would happily recommend his work to everybody.

A prompt, efficient and friendly service. What more is there to say? Services are never cheap but the price was in line with what I expected. A detailed checklist of the work carried out was provided.

Has done in the past installation of pump for CH more recently boiler service Very good work, reliable and mostly on time. Alex

We were recommended BeeXpress by a trusted builder and could not be more satisfied with their service. The engineer Ben is kind and polite, at every step he explained what he was going to do and also gave a clear and transparent run down of the issues found and fixed and further recommendations. All work was carried out in a very methodical and meticulous way with great care to the property and the site was left spotless. Administrative backup from the office was equally speedy, friendly and efficient. We were sent a detailed costing before agreeing to any further work including an estimate for the time it would take which was met exactly. The engineer arrived precicely at the arranged hour and we had received a call to notify us of him arriving 45 minutes before arrival. Professional, efficient and friendly service all round.

Ben turned up on time to service my boiler also did some other work on my system .His pricing is excellent and I can't recomend him enough .If you are looking for a reliable and honest plumber .Look no further than Ben.and BeeXpress

I asked BeeXpress for an annual service of my boiler, which they had installed five years ago. Their service was exemplary. They confirmed the appointment. The engineer arrived on time and carried out the work. He was driendly and tidied up afterwards. This was all done in an exemplary manner. Thank you

I have used BeeXpress twice. The first time my boiler broke down on one of the coldest days of the winter. Ben came at 8.45 pm and sorted the problem. On the second occasion, I again got a quick response. Ben is very knowledgeable and I have confidence in his ability to deal with boiler problems.

Thank you for the great service. The boiler is fixed. The heating is on and the hot water is flowing again. Very happy. The engineer was very professional, knew exactly what he was doing and went out of his way to get the part and fix the problem within a matter of hours. Communication was great and I was called when the engineer was on his way to my house. Many many thanks, again.