Why Choose BeeXpress?
Qualified – Not all plumbers are the same and, in fact, there is no legal requirement for plumbers to have a recognised qualification at all! When you choose BeeXpress you have the peace of mind of knowing that our experienced plumbers hold NVQ Level 2 and 3 plumbing diplomas – the highest possible certification.
Gas Safe registered engineers – You are probably aware that Gas Safe Register replaced CORGI as the official body for gas safety in the UK in April 2009. By law, when a gas engineer carries out work on one of your properties under management they must be on the Gas Safe Register to avoid putting tenants’ lives at risk and exposing you and your landlords to compensation claims.
Experienced – Our senior plumbers and gas safety engineers each have more than 9 years hands-on experience. Having encountered most situations before, you can rely on them to get the job done efficiently without fuss.
Up-to-date – All BeeXpress plumbers and gas safety engineers have regular training to keep abreast of new products coming on to the market, enabling us to give you an even better service.
Respectful of your time – Its the nature of the business, but it can be difficult to know how long a job will take until we get there and assess it. But we know how frustrating it can be waiting hours for tradespeople to arrive for an appointment so, in the event we are running late, we’ll give you a call half an hour beforehand to let you know.
General Stuff – BeeXpress Plumbing and Heating is the trading name of Blue Water Systems LTD. Company number:8179757. Registered Office: 4th Floor, Sutherland House 70/78 West Hendon Broadway, London NW9 7BT.
Regulating Body: Gas Safe Register. GSR number: 550689.
Work Guarantees: All works guaranteed for 12 months from date of completion, this covers parts and labour, please see our full guarantee document for further information. Boilers are also subject to a specific manufacturer’s warranty details of which will be provided on request. Your statutory rights are not affected by our guarantee. Guarantees/warranties are not insurance backed.
Complaints: Complaints can be made by contacting BeeXpress Plumbing and Heating on the above address.
Complaints – Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/membership/whichtrustedtraders/